At BastarCraft, we take immense pride in offering unique and handcrafted products, each reflecting the rich heritage and craftsmanship of Bastar. Please take a moment to review our sales and return policy:
- Sales Policy
All sales on BastarCraft.com are final. Due to the handmade nature of our products, slight variations in color, design, or finish are expected and contribute to the uniqueness of each item. By making a purchase, you acknowledge and accept these natural variations. - Return Policy
We do not accept returns on any products. Every item is carefully crafted, inspected, and packed with utmost care to ensure you receive it in perfect condition. In the unlikely event that your order arrives damaged, please contact us within 48 hours of receiving the product to address the issue. - Damaged or Defective Items
If your order arrives damaged or defective, please reach out to our customer service team with photos of the damaged item and packaging. We will review the case and offer a replacement or store credit, as applicable. - Customer Satisfaction
Your satisfaction is our priority. If you have any concerns about your purchase or require assistance, please don’t hesitate to contact our support team at [insert contact email].
Thank you for supporting the artisans of Bastar and choosing BastarCraft!